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Frequently Asked Questions
Find answers to questions about ManaMove pilates accessories, workouts, shipping, returns, and payments. We're here to help you.
Ordering & Payment
You can easily order through our webshop. Add products to your cart, fill in your details and choose your payment method. After payment you will receive a confirmation email.
We accept iDEAL, Bancontact, credit card (Visa, Mastercard) and PayPal. All payments are processed securely via Mollie.
Yes, all payments are processed securely via Mollie, a certified payment provider. Your data is sent encrypted.
Shipping
Shipping to the Netherlands costs €4.45. For Belgium, Germany and France it's €5.95 and for Austria €7.95. Free shipping from €35 (NL), €59 (BE/DE/FR) and €89 (AT).
Orders placed before 15:00 are shipped the same day. Delivery usually takes 1-2 business days within the Netherlands, 2-4 business days to Belgium, Germany and France, and 3-5 business days to Austria.
Yes! Once your order is shipped, you will receive an email with a track & trace code to follow the status.
Returns
You have 30 days to return after receiving your order. Products must be unused and in original packaging.
We've made returning products easier with our online return portal. You can find it on the return page
Products
Absolutely! Our Pilates products are suitable for all levels. Each product includes workouts for both beginners and advanced users.
After payment you will automatically receive an email with a download link. You can download and save the e-book directly to your device.
Account & Contact
No, you can also order as a guest. With an account you can view your orders and save your details for faster checkout.
You can reach us via the contact form on the website. We respond as quickly as possible, usually within 24 hours.
At ManaMove, we strive to make your wellness journey as seamless as possible. Our FAQ provides detailed information on everything from the fiberglass core of our signature magic circles to the durability of our soft silicone weights. We understand that fast delivery is key; that’s why orders placed before 3:00 PM are processed the same day. We ship across Europe, including the Netherlands, Belgium, Germany, and Austria, with reliable track & trace. Whether you are a beginner looking for the right resistance ball or an advanced practitioner curious about our whole-food nutrition e-books, we are here to support your journey. If your specific question isn't answered here, please reach out via our contact page for personalized guidance on elevating your home or studio workout.
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